Support

Having trouble with the app or the platform, or a question about your account? We are here to help.

Direct contact

Write to [email protected] telling us what happened, on which screen and — if possible — with a screenshot. We reply on business days.

Accounts and access

Samval Central accounts are created and managed by each educational institution. If you forgot your password or your account does not work, your first point of contact is your school's administration.

Privacy and personal data

To exercise your data protection rights, read our privacy policy or write to [email protected].